Reinventing the Travel Experience

We are proud to welcome Southwest Airlines and its customers to O’Hare Terminal 5 (T5), with the carrier launching first-ever service from O’Hare on February 14, 201.

Building upon our award-winning partnership with Southwest Airlines, we look forward to continuing to provide a world-class customer experience to Southwest customers.

Learn more at NBC Chicago.

Customer Experience
Customer Experience >Holiday Market at the Oculus returns for the seasonThe Holiday Market returns to The Shops at the Oculus at Westfield World Trade Center through Jan. 2. Through a new partnership with NYC-based non-profit Chashama, customers can enjoy local gifts, festive carolers and a beautiful light show throughout the season.
Customer Experience
Customer Experience >LAX Launches NomNom, LAX Order Now Robot AmbassadorSay hello to NomNom, a robotic ambassador for its popular online food and beverage ordering service,
Customer Experience
Customer Experience >Groundbreaking art for all at The OculusThe Oculus at Westfield World Trade Center will get a little more colorful this month with the arrival of the AD ART SHOW 2021, an annual digital showcase featuring talented artists within the advertising.