Reinventing the Travel Experience

“TOP 10 MOST IMPROVED AIRPORTS”

— Skytrax 2017 World Airport Awards
As the long-term Terminal Commercial Manager (TCM) partner of Los Angeles World Airports (LAWA) since 2012 at LAX Terminals 1, 2, 3, 6, Tom Bradley International Terminal, and the forthcoming Bradley West Gates, URW plays a key role in the $15 billion transformation of one of the world’s busiest airports, capturing more than 60% of total traffic.

LAX at a Glance

$200+ Mn
URW INVESTMENT TO DATE
165K SF
COMMERCIAL SPACE
120+
TENANTS
$632 Mn
GROSS ANNUAL SALES(1)
$19
SALES PER ENPLANEMENT(1)
(1) Figures captured in CY 2019.

With an investment of $200+ million in highly focused working capital, URW develops, designs, constructs, leases, and manages the commercial program at five LAX terminals, investing flexible, efficient capital with mid-term refurbishments towards commercial areas and other base building works to keep the program fresh.

Extending LAWA’s commercial and development teams, URW partners with the many stakeholders with a tailored approach to transforming each terminal while creating one holistic experience across LAX that is authentically L.A., customized to the terminal’s unique customer profile, and drives significant sales and revenue growth.

URW is partnering with LAWA to deliver a continuously enhanced guest experience, including through LAXShopDine.com, a digital marketplace and fully searchable product catalog with a flexible backend to easily integrate partners and services. In 2020, we proudly partnered with LAWA and Servy to launch LAX Order Now, an airport-wide mobile platform for contactless ordering, pickup, and coming soon, delivery.

Looking ahead, URW continues to support LAX in accelerating the airport’s transformation, including the 2021 opening of the Tom Bradley International West Gates and the Delta Sky Way project, on track to be completed in 2023.

Explore Our LAX Portfolio

Terminal 1
Terminal 2
Terminal 3
Terminal 6
Tom Bradley International Terminal
Coming Soon: Bradley West Gates